Below is a list of frequently asked questions and answers. We have compiled a list of our most popular questions we receive from people, however, if you have a question not on the list and need to reach out, please don’t hesitate to do so. We love hearing from you!
How to get an estimate from us?
The tab “Start a Project” will help you fill in the necessary information and one of our team members will respond within 24 hours. Follow the link here to Start a Project and receive your free estimate: www.performancepressinc.com/start-project
If you wish, you may also call us at 605 582 7070
What is the best file format to send to you?
PDF is always our first preference. When sending us files, if your document includes photographs, please make sure those photos are higher than a 300 dpi so we can ensure a high quality looking project when completed.
How long does it take to complete my order?
We ask for three working days depending on the size of the job. If you are concerned or have a special request please let us know at the time of ordering.
What are the most common papers?
There are lots of “common” papers, but our house papers consist of a Satin Coated, Gloss Coated, and Uncoated Text. The most popular of these are 100# Satin Cover, 100# Satin Text, and 70# Uncoated Text
What’s the standard postcard sizes?
The most popular sizes consist of 4 x 6, 5 x 7, 6 x 9. The USPS regulation for a postcard is a maximum of 4.25 x 6 to be mailed at a postcard rate, anything over that would be mailed at a flat rate.
Do you accept credit cards?
We do accept credit cards. Because we are a commercial printer we prefer check or cash, however, we have recently added credit cards as an option.
Do you only accept print ready artwork?
Nope! We accept both print ready artwork and we have a very skilled team of Graphic Designers to help you create your masterpiece.